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Located in Palm Jumeirah, Andaz Dubai The Palm – a concept by Hyatt features accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, the rooms come with a desk. At Andaz Dubai The Palm, rooms are fitted with a seating area. The accommodations offers à la carte breakfast. Nakheel Mall is 1148 ft from the hotel, while Burj Al Arab Tower is 5.6 mi from the property. The nearest airport is Dubai International Airport, 21 mi from Andaz Dubai The Palm, while Al Maktoum International Airport is 26 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
8.9
Free Wifi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Ali
    Iran Iran
    We were at a business trip so we were not able to make the most out of Andaz. But the decorations and all the facilities were great. Breakfast is a must and they also gave us a free upgrade🥳🤩
  • Dzenan
    United States of America United States of America
    Lovely hotel; excellent location; friendly staff. A great place to stay in Dubai.
  • J
    Jing
    Singapore Singapore
    Location was great. Staff was generally friendly.
  • Niamh
    Ireland Ireland
    The staff were all lovely. The hotel had everything needed
  • Mustafa
    Azerbaijan Azerbaijan
    everything was at a high level. both the hotel and the service from the staff. special thanks to my namesake front desk supervisor Mustafa- a professional in his field.
  • Ali
    Saudi Arabia Saudi Arabia
    Nice hotel, comfortable bed, great value for the money, nice facilities including two pools, beach and spa. Spa staff were extraordinary.
  • Thani
    United Arab Emirates United Arab Emirates
    First of all i would like to thank Mustafa for his amazing welcoming as we were on our honeymoon and his much appreciated accommodations (disclaimer: he didn’t ask me to make a review because mostly when people ask me i don’t do it because i write...
  • Vipul
    United Arab Emirates United Arab Emirates
    Breakfast was excellent. food was tasty. staff was very friendly and helpful including Mr. Ramadan at the check in reception. swimming pool was very nice. overall experience was amazing.
  • Mohamed
    United Arab Emirates United Arab Emirates
    The staff attitude was exceptional specially ahmed who welcomed us at the reception. The external pool is amazing.
  • Hoa
    Singapore Singapore
    Great breakfast, spacious room, nice pool, lovely staff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Andaz Dubai The Palm has 300 meters private beach close to the hotel building. Our private beach is just few steps from the hotel building and it doe..
    Answered on 7 November 2019
  • Is there any construction ongoing adjacent to the hotel?

    Thank you for your message, kindly be informed that we do not have any construction in the hotel but while there are construction on the other side of..
    Answered on 27 January 2020
  • Do you have heated pools?

    We don`t have a heated pools, however we have two pools, Cabana Pool located in 14 floor for adults only and the infinity pool located next our 300 me..
    Answered on 28 January 2021
  • Hello, do you have a shuttle service to the Mall of the Emirates etc.? What are the prices to ride downtown? Thank you!

    At Andaz Dubai we do have shuttle services to Mall of the Emirates.
    Answered on 5 April 2021
  • How far is this hotel to the marina?

    kindly be informed that the distance between Hotel and Dubai marina is 7.6 km equivalent 15 min by the car.
    Answered on 10 February 2020
  • Do you offer shisha ?

    Yes we do offer shisha.
    Answered on 19 December 2020
  • Still looking?

Hotel area info

Restaurants
4 Restaurants On Site

  • The Locale
    • Cuisine
      Indian • Middle Eastern • Pizza • Seafood • Local • International • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Andaz Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • La Coco
    • Cuisine
      Mexican • Pizza • Seafood • International • Latin American • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Asia Asia
    • Cuisine
      Chinese • Japanese
    • Open for
      Dinner
    • Ambience
      Modern • Romantic

Amenities of Andaz Dubai The Palm, By Hyatt
Great facilities! Review score, 8.9

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • 4 restaurants
  • Non-smoking rooms
  • Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Live sports events (broadcast)
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
  • Pool is on rooftop
  • Pool with view
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • Arabic
  • Mandarin
  • German
  • English
  • French
  • Hindi
  • Italian
  • Korean
  • Russian
  • Filipino
  • Urdu
  • Cantonese
  • Chinese

House rules
Andaz Dubai The Palm, By Hyatt takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AED 150 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that for all bookings staying over the night of December 31, 2024, compulsory New Year Gala Dinner charges of AED 1,500 per adult and AED 750 per child (6-11) will be applied. New Year’s Eve Deposit Policy (applicable for all bookings staying over December 31, 2024):

Hotel requires 100% nonrefundable deposit for the entire stay (including the compulsory Gala Dinner charges.) Deposit is to be collected 30 days prior to the arrival. Guests between the ages of 0 to 11 are considered to be child at this property. The Guest at the age of 12 or above will be considered as an adult and will be subject to adult pricing.

No Refund for Early Departures.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Andaz Dubai The Palm, By Hyatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 803552

FAQs about Andaz Dubai The Palm, By Hyatt

  • Room options at Andaz Dubai The Palm, By Hyatt include:

    • Triple
    • Suite
    • Double
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Andaz Dubai The Palm, By Hyatt on this page.

  • The prices at Andaz Dubai The Palm, By Hyatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Andaz Dubai The Palm, By Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet
  • Andaz Dubai The Palm, By Hyatt is 9.9 miles from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Andaz Dubai The Palm, By Hyatt is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 1,500 feet from Andaz Dubai The Palm, By Hyatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Andaz Dubai The Palm, By Hyatt offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Evening entertainment
    • Happy hour
    • Hand massage
    • Locker rooms
    • Spa facilities
    • Beach
    • Fitness
    • Live sports events (broadcast)
    • Steam room
    • Swimming pool
    • Full-body massage
    • Spa lounge/Relaxation area
    • Nightclub/DJ
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
  • Andaz Dubai The Palm, By Hyatt has 4 restaurants:

    • Asia Asia
    • The Locale
    • La Coco
    • Andaz Lounge