Offering a terrace and pool view, Beerwah House is located in Beerwah, 4.8 km from Australia Zoo and 21 km from Aussie World.
JOANN
Australia
Title: Unacceptable Stay - Mouse sighted in toilet and Unbearable Odor
Rating: 1/5
"We booked this house for a night, but unfortunately, our stay was cut short due to a mouse which we noticed in the toilet but what put us off was a putrid smell from a dead mouse. The condition of the rest of the house was reasonably clean, except for the kitchen floor which was dusty. We were told that there was parking on site - but did not know that we had to park our loaded trailer and car in the driveway and assumed the garage doors meant we would have secured parking - this was a bit misleading. Despite our efforts to address this with the owner, she refused to acknowledge the issue and take responsibility.
Our main concern was the smell of a decaying mouse and this was overwhelming as we could not bring ourselves to eat there. We had to find alternative accommodation at the last minute, which added to our stress and expenses.
I would not recommend this property to anyone until the owner addresses these issues and takes necessary steps to ensure a clean and comfortable stay for guests.
Booking.com, please take note of this issue and help resolve this matter
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Yes, it's on the older side. But the rooms were very clean and tidy. The staff were fantastic and very friendly. Considering its on a busy road, the rooms were very quite.
Great location. Only 5 mins drive from Beerwah town (lots of food options) and 10 mins to Australia Zoo.
Would definitely stay there again.
Extremely convenient for Australia zoo - which was our destination. Was very very clean. It provided everything we needed and a 10% discount on Australia Zoo.
Fabulous house, very clean and well set up for dogs, heaps of parking room for dog trailers, shame it was bad weather to use the stunning pool, took extra fence panels to keep under the patio area, then the dogs slept in the trailers or pens
The property was exceptionally close to Australia zoo could have walked there, was very clean and the owner was friendly and easy to talk to. Would definitely stay there again when having to stay in the area again. Nice little pool to cool off in as it was very humid there while staying in the area air conditioning in room was good as well. Met out needs to a tee! Shopping centre was a 6 minute drive away and also had an onsite bbq. Microwave in each room with a kettle, toaster and fridge. Thanks heaps and see you next time. Rated an A+
This is a small Motel that has been recently renovated with a country feel. The rooms are spacious and very clean and comfortable! We had a night flight to Brisbane and arrived around midnight. It was easy to find by Google Maps. We had a great sleep in the comfortable beds. The shower had perfect pressure.
So much better to stay here on our way north than to have to deal with City traffic! Thank you!
Jacqui
People with friends
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