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I was denied access to my room! They would only accept ID from Janet Foster, my wife, who was not present. Janet is listed in contact of Booking.com, but I booked under GREG FOSTER , of which I have confirmation from Booking.com. as " Guest name". When I persisted, they threatened to call the police?? I previously requested an early checking -in, which they could not accommodate. OK., no problem. My schedule then required a late check- in which I had pre-arranged at the front desk in person that same day. Information never got relayed on shift change, even though they physically wrote my name down, GREG FOSTER. I requested to speak to a manager but was told they were not available. After disappearing for a while the attendant appeared with a room key for me without further explanation. It should be noted this took place at approximately 1:30 a.m. so i really had few other lodging options. I'm a Sixty- eight year old world traveler and this one of the most puzzling circumstances I have ever experienced. Also , no coffee maker or any kitchenware as advertised. Rarely write negative reviews, but...... Greg Foster