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What guests said about Primm:
Scored 2.0
2.0
The whole resort feels tired & run down.
The whole resort feels tired & run down. We were so looking forward tp going, but were extremely disappointed.
If you want to going to the casinos carry on the highway a bit longer & go to Vegas.
B
Bryan
France
Scored 2.0
2.0
Everything on this property is broken. Nothing works.
Everything on this property is broken. Nothing works. They tried to stuff us in the oldest murder room in the building after we booked a "premium courtyard king" then argued with us that we had to pay for upgrade if we wanted room in the pictures. False fire alarm woke up entire building at 8 am! What fun. Pool is seasonal and not when it's 85 degrees out apparently. The roller coaster doesn't work. Hasn't in ever. I wouldn't ride it if they fired it up either. The monorail between the resorts also does not work. The log ride thing also not working. The arcade room for kids has several machines that still accept money and don't work. The hot tub in the pictures? Not there. No idea where it is. We never saw one. Pool is closed even though there is no mention of this during booking process or after. The carpet in the hallways is so old it bunches up and wrinkles everywhere. We finally got the room in pictures that we paid for after 2 hours of aggravation. We were charged 15 a night for a rollaway for our 3 year old when it's clearly listed here as a 10 dollar up charge per night. Even in our remodeled room we had to have maintenance come re attach the toilet seat. I will not stay here again for any reason.
KEVIN
United States
Scored 4.0
4.0
Borderline ready to be torn down, hallway ceiling tiles...
Borderline ready to be torn down, hallway ceiling tiles damaged and Tee bar exposed and poking through. Rooms are extremely worn and not clean, maid didn’t come by once to clean room during my 3 day stay. Staff was rude from check in to casino dealers.
Brad
United States
Scored 6.0
6.0
Great place to stay if you would like to save more $$ for...
Great place to stay if you would like to save more $$ for other things instead of an over priced room. If you're a coffee junky like we are bring your own coffee pot if you can and plan for no mini fridge in the room. The wait at Denny's in BB too long so walked over to Primm and had the brunch buffet. Good price and good food.
Raymond
United States
Scored 2.0
2.0
The valet service was pretty good and the concert was great...
The valet service was pretty good and the concert was great, everything else was just awful. I may give primm valley resort a try but I will never set foot in buffalo bills again unless they have a concert that I can't pass up
John
United States
See reviews by guests who stayed at hotels in Primm
+ big and comfortable casino hotel room for an unbeatable price
+ nice staff, especially the lady at the coffee shop
+ Bonny & Clyde exhibition
+ casino area is very nice even if you are not playing
+ great option if you are close to the Mojave Desert
+ there are smoking floors and non smoking floors,- we stayed at a non-smoking floor which was great and you could see that they remodelled the room
I stood there when I went to see a concert. It wasn't the nicest hotel.. but our room was clean, the bed was comfortable, and the shower had good pressure. It was nice not to have to travel after the concert. The staff was pleasant.
The price was not bad. We had a good time listening and dancing to a band that was playing after the concert.
Staff are excellent, very polite and always willing to help and nothing is too much problems. Hotel is like something out the wild west, it's honestly amazing what they have there. Yes somewhat requiring maybe additional refurbishment in the sense of upgrading but overall it was a lovely experience and that which I would happily do again
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