Search hotels in Luling

Reached with my wife and two kids late night. I was given a room by the reception lady, far far away from the main reception. Had to walk with all the luggage. There was no lift and no one to help. Had to use stairs and carry all the bags. 2) Reached the room, there was no WIFI! Could not call the hotel reception from the room didn't see an option so had to walk all the way back only to find no one there. Waited 5min and another person had come there. Asked him that wifi password is not working and was told that yes it's down. I asked when it will be restored and was informed it's on and off!!! Basically the first hotel I stayed with NO WIFI!!! Couldn't the lady who handed me the keys and the wifi password have said this to me when checking in?? 3) Next day went down to check on the breakfast. And it was NOT there! No food. I asked the reception, a different lady this time, she said the storage facility they had was hit by hurricane and will get restored this week!!! Really! Couldnt they make alternate arrangements??? My kids were hungry and we had to vacate the room just so that we could go and get breakfast as there was nothing nearby. 4) The hotel carpets, the room bedsheets, the stairs seemed to not have cleaned for days. The pool was dirty with black water!! Why was it advertised that Free wifi free breakfast when I couldn't get any of the service for paying the money I spent !!!! Need a refund!!!!!