Search hotels in La Vale

First off the room that was confirmed was not available! they tried to give us a room that was so small we couldn't of even got our luggage in it.!!! We spoke with the manager Angel the morning we were arriving and she assured us everything was good to go! When we got there about 5 hrs later - we found she had unbooked our room and gave it to someone else.. Then when the clerk called her, she told him to us in another room ( 2 full size beds) - we had booked a a king bed room! THe room was not conducive to my disabilities and was so dirty I wouldn't have let my dogs stay in it! The sheets on the bed were even dirty! We couldn't even get our luggage to the room without climbing 2 flights of stairs!!!! We checked right back out and went somewhere else!!!! The young man that tried to help us was great! but that manager is a real piece of work and needs to be gone. This place is definitely not to Best Western standards!!!!

Nice staff but not very clean at all. I wish I had paid $40 more for the Comfort Inn. Mold on AC, sticky bathroom floor, stained and smelly carpet in room and hallway. Not convinced the room was bed bug / other things free. Left with the clothes I slept in sealed in a garbage bag. For perspective, I'm a seasonal employee in the outdoor industry and used to camping for extended amounts of time... I'm not picky about much other than a clean space. I would never stay here again or recommend it to anyone. Aside from the staff being nice, it was pretty terrible.

The side entrance B could use some attention. The garbage can at the door was over flowing onto the cement. There were two old desk chairs by the door outside, one was upset half on the cement and ground. Cigarette Butts in the grass. "Wires half in the ground and hanging loosely on the left side of door in front of my window....grass had been torn out in that area." The window could not be opened in my room, perhaps rusted shut or clogged with dirt? The commode is dangerous as it is "very low for older people." The "entire Staff" was great!! Very helpful and delighted to be with. They all showed "they care for the property, which is unusual" but very appealing for your company. Give them all a raise, they deserve it!!

The hotel was very clean - the room, bathroom, breakfast area and in general. Our room was quiet and the bed was comfortable. Great place to stay when visiting our daughter in Frostburg. We also visited Cumberland. LaVale is approx 1/2 way between Frostburg and Cumberland.

We went to one of the local places to eat and it was very good. We had brunch at Bob Evans; which is always great! We were in La Vale to go to Rockygap, so we didn't spend much time there except for dining. Just disappointed in the hotel I chose!

The area was great, everyone was polite and friendly. not a place for kids having nothing around to entertain them. was great for us to get away and have some peace and quiet and riding through the mountains. Plenty of places to shop and eat and the Casino is only 20 minutes away.