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So I experienced a first with this hotel, and was never checked into our room after multiple attempts. Arrived 30mins post check-in, was told the room wasn't ready yet and cleaning staff was working on it. Check back in 30. Went for lunch, came back about an hour later to the same statement. Staff asked for a phone number to contact me when the room was ready, which I obliged to. Never got a phone call. Rolled back by around 10:30 that night after the show we drove in for to a closed and shuttered down front desk. No staff at night it seemed. This wouldn't bother me if I hadn't found out after the fact my card on file was charged, with the reason being "no show". Slightly miffed, but a talk with corporate and the cc company has managed to help with resolving that issue. I don't fault the staff for this fallout, as who I did get to interact with was more than understanding and extremely kind about things. But the lie is a bit annoying. I do believe if you can get into your room you won't have any issues. All that I could see of the lobby, things were tip top. Just not sure why the fumble was this time around. Hope this helps, fellow travelers!

It was centrally located for my needs. The bad. 1st room the drain in the Shower stunk, the 2nd room the Faucet for sink in the kitchen area did not work, nor did the electrical outlet next to the sink.