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The location is excellent. 7 miles from Akshardham Temple our place of interest and utmost importance. Plus there are quite a few Indian cuisine restaurants serving our preferences, Vegetarian without Onions and Garlic. And there are Banks, Walmart, Gas Stations and all necessities nearby.

Location. We stayed to visit Akshardham which is 7 miles from Cranbury. There are Banks, Grocery stores, Walmart, Gas stations, Restaurants with Indian cuisines and serving specific preferences (Vegetarian without Onions and Garlic)

We only stayed 2 nights and it was too long. The rooms were clean. Housekeeping were very pleasant. Everything else was terrible and traumatized my children. The long term guests are allowed to bullie other guest. We were threatened by the long term guest that works overnights as a nurse. He stays or was staying next door to room 322. He threatened to beat me up for allowing the door of my room close on its own and not holding it so it wouldn't close loudly as he slept at noon. Terrified my 9 and 10 yr old. When we reported it to the front desk they explained we needed to be quiet for him as he slept during the day.... We were on vacation and my children were afraid to leave the room because of this 6 ft man. I'm a 5'2" woman and my kids are 9 and 10. And the hotel just allowed this man to bully us. They could have just moved us to another room away from him. Instead they allowed us to be bullied the entire weekend by this large scary man.

Upon checking in we were told that there was only one pet friendly floor. I spent 5 nights in the mobility accessible room with my Service Dog. Pet friendly should not have been a requirement. The building itself was very comfortable, very CLEAN, well decorated, had people's needs anticipated and I wanted to love it. But I couldn't. There are some things that you might not notice what is wrong if you spent just one or two nights. But after five nights you do notice that the sliding mirrored closet/bathroom door is not hung correctly. The end piece for the door was found inside the closet. Other things are more obvious and would be noticed no matter what ... For example, the elevator had a paper memo taped to the wall. The other Hampton Inns had the same information on a professional looking sticker, instead. Housekeeping is by request only. We did not request housekeeping. We did get to know Ana, the amazing housekeeper on our floor who would provide us with towels, tissues and toilet paper. When I went to remove the handheld shower head from its stored position, the bar that holds it proved to be unanchored. It popped out of the little pegs holding it and the pegs themselves were loose on the tile wall. The toilet was leaking water out of the bottom of what should have been the wax seal. We reported the issue. We were asked if we wished to change rooms. But we were also told that maintenance doesn't work on weekends. The bottom of the toilet was caulked while we were out. It is still leaking. One night when we came in, passing the front desk, a manager was yelling at an employee. It was a very uncomfortable situation for both: the employee and us. The Manager's office was about 10 ft away. It was empty. All of these really are picking on very specific problems because from the beautiful lobby, well appointed room, extreme cleanliness and mobility assistance bars, you really do expect something closer to perfection

No pool, no ac, a garbage bag of towels were left outside of the room hours after I asked for more. The room wasn’t clean, tiles in the kitchen were missing. Dumpsters in the parking lot. Will not stay again.

Toilet in one bathroom did not flush, no hot water in shower. Ate at Chateau Grande, wedding there . reserved with Booking.com and they and Residence Inn did not communicate well. Each had different confirmation numbers and had to call both most times with question. Will not use Booking.com again.I ts not my problem, call the other. They would know.