Located within 13 miles of Citizens Bank Park and 15 miles of University of Pennsylvania, Candlewood Suites Philadelphia - Airport Area, an IHG Hotel has rooms in Chester.
Tamara
United States of America
Check-in and out was really fast. Whatever they clean the floors with smells amazing. The size of the room was great. I had enough space to do some work and eat dinner at the desk with room to spare. I wish that they had more than one chair in the room. I guess that I could have asked for an extra.There was so much floor space that I could have done yoga without hitting anything in the room. I also liked the fully stocked kitchen. I wish that I had known in advance that I could have brought my Chromecast. I liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks. I didn't realize until I was leaving that it was a pet friendly hotel. The place was spotless. They have an amazing cleaning staff.
Across from Widener University and just minutes from Philadelphia International Airport, this environmentally friendly hotel in Chester offers free airport and casino shuttle service.
Only minutes from Philadelphia International Airport and close to numerous area attractions and sporting venues, this all-suite hotel provides spacious accommodations along with free airport...
Tanjanikia
United States of America
Hospitality was excellent
I love the full hot Breakfast
Staff was not responsive. They told us on when we checked in the elevator was not working and that someone was on their way to repair it.
When we returned at about 11pm the elevator was still inoperative and again told someone was on their way to repair it.
The next morning the elevator was still not working. I asked the desk person what would they do if a handicap person was going to be a guest what would they do. She told me the elevator could probably be used if really needed but was unreliable.
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Anonymous
Scored 2.0
2.0
Dont go there .
Dont go there . I've stayed at other Candlewood hotels in VA. Whatever you do stay away from Candlewood Chester, PA. The front end desk manger is just as bad as the prison that's across the street from there. Way much better service at the Candlewood in Va .
Scott
Scored 2.0
2.0
I will never in life stay at this hotel ever again I was...
I will never in life stay at this hotel ever again I was given a dirty room with dirty sheets then when I went downstairs to complain they gave me a second Room with throw up all in his sink.. That was the nastiest thing I have ever experienced in my life. With this Pandemic going on they gave me 2 nasty rooms they are not professional and don't care about the customer safety.
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Anonymous
Scored 2.0
2.0
Customer service needs to be better.
Customer service needs to be better. The front desk manager I thought needed some work. The girl that checked me in she was nice and courteous. I wanted a king size room but ended up getting a queen size room because they didn’t have the room available. The microwave didn’t work but was offered a different room. I have a disability so it’s not so easy for me to up and move everything to a different room. It was all coffee grounds in the coffee maker when we went went to go make coffee. Won’t be back…
Jenea
Scored 2.0
2.0
Would not recommend this hotel to anyone after the...
Would not recommend this hotel to anyone after the experience our family has had from the shake down check in..asked for $150 deposit after pre payment online... had to change rooms to find a clean ones .. had management walk in on my female relatives and wouldn't let cleaning a window be done after we check out! Grateful we didn't learn of that until we're home! Nasty is best way to describe the situation and most of the rooms! No repeat customers!
Gregory
United States of America
Scored 6.0
6.0
Very close to the Philadelphia airport.
Very close to the Philadelphia airport.
The carpet is too old and smells.
Hair dryer, microwave and alarm clock were all not in place when I checked in. I made requests to get those items. One of the lay at front desk forgot about my request and I waited for her delivery of a hair dryer until 11:00pm. I was tired but couldn't sleep. I had to go down to the front desk the 2nd time to ask. Fortunately, the boys at the front desk were very nice to provide good services to help me.
Cuiping
United States of America
See reviews by guests who stayed at hotels in Chester
My room was comfortable, a huge bed, also quite comfortable. I wanted something close to the airport as I was leaving the following morning. For one night stay, it was good. Being on a corner, there was an accident outside the hotel, in the evening, Ambulance, Police and Fire sirens all going until they arrived.
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