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The indoor playground is wonderful.

The pool and interior decorating within the hotel. It's handy to be next to the cultural park and ChiMei Museum. And the hotel is surrounded by trees with lushness.

The hotel staff provided service mind a lot with care guest as member of their family

I would like to says the staff members were great.. The front desk person that greeted me was a wonderful lady named Areil She was sooo helpful and told me if I HAD ANY PROBLEMS SHE WOULD BE HAPPY TO HELP ME , also Sandy was helpful.. I booked my room via booking .com , and my communication with the hotel about my check in time was vey blunt and to the point. ie They said check in is at 1600 ,you can leave your bags with us , and see the city until 1600. On my third and final message to them they finally said if a room is available we will assign it to you. When I arried early , Ariel gave my a room ASAP. That night at the dinner buffet a sweet and cheerful lady named Joanna was helpful and nice. She helped me the first night and on the second and third nights when I arrive she greated me by name ,remembered my room number,and asked if I wanted the charge put on with my room charge as I had done the night before. A few days later I was having problems setting up my THSR ticket to Taipei,I really tried ,but just could not figure it out. Once again ,Ariel was good to her word and spent a lot of time doing it for me Once she was done I took her paper work to 7/11 and payed and got my ticket.. When i got back to the hotel and walked past the reception desk Ariel and Sandy looked at me and I gave them a thumbs up and Ariel said "did you get it" and i Said, yes thank you ,and with that she started going back in forth behind the desk with her hands waving in the air. I would also like to thank the man who helped the reception people find a jade mart.. I can't tell the people that run hotels how much people like this mean to me. They go way out of their way to help and actually make people like me feel like they are valued customers and actually friends of theirs. When you have staff members like this, it makes people want to write nice reviews, recommend you to friends and come back. Thank you my friends Ariel, Joanna ,and Sandy.

Excellent staff, a beautiful property, perfect location in the city center with a mall next door, near temples and art museums. We had a very relaxed stay and are grateful for everyone’s kindness.

Cozzi is great if you have younger kids. The rooms are large and spacious. The area has shopping and great food.

Staff was friendly and helpful; room was clean and comfortable, A/C was strong, almost a little too cold, but was perfect after a sweltering hot day outside

As soon as you meet the hotel employees, you realize how kind and kind people are. The good and kind lady accompanied me even when carrying my luggage and pickup by taxi, this shows her very high and kind character.