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The hotel is very far from Tocumen International and both arriving and departing saw us sitting in traffic for hours. The closest shopping mall is a 45 minute walk and it is incomplete with not much to do. I would have loved some variety for breakfast but lunch was great every day and you have many dinner options. The drinks were okay. Quite a bit of variety, I would have loved more coffee options though.

We entered unclean room. Tub was dirty, blood and hair on the pillows, mold on the chairs and AC unit. Bugs in the room from ants to spiders. In addition we were left without food, water, AC, and lights for 4 hours with no compensation and no transfer to different resort. Front desk staff was not helpful at all! We asked for bottles of water and the ones brought to us smelled like vomit. Mattresses were continuously being switched out due to bugs! Food was the same everyday. If you did not get to breakfast by 8 you'd be without breakfast meat. Wait staff in dining hall was not attentive. Definitely do NOT recommend this resort also I will not be staying at anymore RIUs.

Great room assigned. Food was very good, ate in all three specialty restaurants. Drink quality varied a lot with bar and bartender, not very versed. Noise in all three pools and pool area was excessive for us but people were having fun.

The food was always the same. There are closets on every floor filled with molding papers (a health hazard). I sought them out after smelling mold. There are only two restaurants and only open on Saturdays and Sundays. The beach was littered with trash. Behind the building, lay more molding items. Stray dogs wander through the restaurants while you’re eating. There were no excursions nearby. You had to drive an hour to do anything off the grounds. The air conditioning does not work at all. Our room stayed a consistent 77 degrees. The massage was like no other I’ve ever had. In that, I mean that it was as if the girls had no knowledge of what they were doing. I have stayed at many all inclusive resorts and this was no resort. It was a hotel with terrible food, and unsafe conditions. Breathing in the moldy air for five days, gave both me and my daughter several asthma attacks. The mold being present, is good reason to shut this business down for health violations.

The resort is great for families and those who like watersports. Tennis and basketball courts as well. The shop is very poorly stocked. Absolutely no fresh food. Ok if you only want alcohol, juice tins of tuna or cleaning materials. Otherwise the nearest supermarket is 3km away. The bakery has good bread but limited opening hours. The onsite restaurants vary in quality from pretty awful (habanero) to good for breakfast (the bakery) to not too bad for evening meal (la esquina). Apart from the latter which opens every evening, opening hours bear no resemblance to those advertised. The beach is black sand.

Food was good but it was not served in healthy manner serving spoons were left in the food everyone's hands touching the food. Rooms are worn and dirty beach is littered with horse droppings. Buildings in need of maintenance only 4 elevators for total resort we had 6th floor room at far corner of building had to walk back to reception area for an elevator very inconvenient