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Nicely spread out resort. Room and other areas were very clean. Room was bright, good air conditioning. Good selection of drinks at Signature level and excellent breakfast. Staff were friendly and Giovanni especially seemed genuinely pleased to ensure my husband had an old fashioned cocktail made to his liking. Special mention also to Salvo in Xtra Time, who worked diligently during our stay. We liked having a separate pool because the beach is not very nice, but every morning when we opened the curtains there were a large portion of the beds already with towels on and no guests present despite reading that this is not allowed! Food - The salad selection in the main buffet restaurant at lunch fortunately was very good because we were not overly impressed by the main courses. Also impressed with the set-up in the main buffet, communication between the staff looked to be very efficient with their walkie-talkies and ear pieces. The sticky toffee pudding in El Dorado is excellent as was the pistachio dessert in Porto Fino, 2 of the a la carte restaurants. There was entertainment on every night but only ventured to see what was on one evening and all seating was already taken so we only stayed for a while but seemed very popular with the other guests. We liked the app that has everything on it you need to manage your stay. In the signature level there were several places to choose from to get a drink throughout the day. Also would like to thank Maria for assisting us in booking the a la carte restaurants. And Nunzio who served us drinks in 3 outlets. Also Giancarlo, and a young dark haired (ponytail) female waitress (sorry didn’t note your name) who greeted us at breakfast every morning.

At first i have to say that i have read all the reviews online and i was sure that this place will be very dull and bad. But im happy to say it all was wrong! We LOVED that hotel! We took the standard with sea view room all inclusive so we dine and wine in the hotel for 4 days. I will start from the room - Everything was super clean and new, beautiful design and big terrace (with roof) The bed wasn’t so comfortable but not the worst as well. Shower was big and clean and towels smelled fresh and nice. The only bad thing i have to say is that the room was quite small and not enough wardrobe space as well. The food - We had breakfast, lunch and dinner in the hotel, as well as some drinks from the bar (all inclusive menu and also off menu) all was really good! The inclusive drink wasn’t for my taste, the wine selection was poor and the taste was very cheap… im locally from sicily and i know you can find even 1€ bottle of wine that taste better than that so i dont think it was a matter of saving. Anyway back to the food that was AMAZING i was very scared that all inclusive hotel will serve poor food but then i was wrong again, all was fresh and delicious, plenty of choice. High quality fish and meat. I loved everything. The facilities- We didnt had the chance to dip in the pool since it felt cold for us, but i could see it was very clean and big enough. We stayed in the pool area and beach area for all the stay, and it was quiet and peaceful with beautiful view to relax, exactly as we wanted it to be. The hotel crew was also organizing some games and activities, we took part in some of them and if was pure fun. The crew - I have to say that we saw the director of the hotel at the place every single day (also during the weekend) its a nice feeling knowing someone is actively managing the place and you can feel it as well by the way everything was organized and perfect.

We liked the peaceful & relaxing ambience. Lovely pool. Staff were helpful & professional. Nice selection for breakfast. Very clean.

The hotel is in an isolated area from Palermo, which means only guests from the resort are using the beach and the surroundings are not so busy. Everything was just amazing, good variety and quality food, room service and very friendly staff. I really liked the colleagues from the pool bar, very sympathetic. They even memorized our names and talked to us when we met them around the resort, which makes you feel home.

The room