Search hotels in Easton in Gordano

Uncomfortable and disappointing - there is no lift at the premises so luggage has to be carried up stairs, the windows had been left open so our room was cold and felt damp. There was no additional bedding in the room and the switches for the heater had been disabled.

The hotel shouldn't describe itself as having a free car park. There are only a few spaces so you have to put your car in the service station, which is not free for overnight parking and doesn't feel like a safe space to leave a car overnight (especially with luggage in it, if you're hoping to to go to the airport next day). The outside of the hotel is unwelcoming and you have to wander through a cloud of vape smoke to get to the entrance, where you'll have to find someone at the bar to ask questions. They weren't particularly helpful, but to be fair there's not much they can do about the hotel being terrible. We were so unhappy with it that we left and went to stay somewhere else for the night. If the rooms were cheap, you'd chalk this up to experience, but for £100 per night this is really appalling, I'd never book this place again and wouldn't have booked it in the first place if I'd known what it would be like.

As other travelers have mentioned there is a foul drainage / damp smell in some of the rooms. The main light in the bedroom didn’t work and the double bed we were allocated ( had paid and booked for a family twin room) only had 2 pillow so had to go to night reception to get another. Directions to the hotel from the motorway junction were very poor and not enough parking and ended up parking in overflow and lorry parking area which was poorly lit at 2 am in the morning having just arrived from very delayed flight and bad waiting experience for passport control and our luggage at Bristol airport . On positive thing I can say was the very helpful and polite night staff who was a credit to the hotel.

We ate at Burger King. This was a strange experience as we have not eaten at this place for decades and it was touch screen ordering. this proved difficult. It would onyl let you order one itme at once and everyone ended up with lots of tickets. Silly way to order. What I thought were additional extras were not. How was I to know that "patty" was the burger?! I selected to remove "patty" form my cheeseburger and also what appeared to be extra cheese - consequently I got a burger-free, cheese-free burger for the same price as a cheeseburger! They did give me a burger when we said we'd cacelled items in error. How would you know a burger is referred to as a patty? It's not called Patty King!!!!!

Great location! Comfortable room, great sleep! Only criticism is needed a larger towel rail - as there was three of us and only space for one towel on the existing towel rail! We visited Weston Super Mare the first day which was only 35 minutes from the hotel! The second day we visited friends in Pontypool South Wales! This journey was only 45 minutes from the hotel! We had breakfast all three mornings at the on-site restaurant - very filling buffet style breakfast! Great value! Our dog was able to sit with us aswell!

The bed was comfortable but the sheets were damp. The location is good, right on Jnc 19 of the M5. But the hotel is awful. One handtowel for 2 people for 3 days. Only half a toilet roll. The loo seat didn't fit the bowel. No soap in the dispenser. The carpet had a great many nasty stains on it, The paint work was chipped and dirty. The sink bowel was so small I couldn't even wash my hands in it. The food was tasteless and covered in grease. The price was extortionate for the facilities. I'd never stay there again - it is awful.