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Friendly people

Galal, the manager took an amazing care of us. He made us feel home really. He is super nice. The flexibility about the meals and their times was definetely a big plus. Whenever we arrived back to the hotel late they let us have our dinner then. Also they asked us what we wanted for the next day and they prepared it to us. Super tailor made experience.

Against common opinion(and also reviews) we had a great stay at white valley! Food was very good, healthy & much variation (than we used to for Egypt) Room was awesome, with balcony and pool view, beds so comfy!! All the employees are super friendly and Mohamed Kamal for sure is employee of the year. Never experienced such friendly, polite, caring, helpful person like him. YOU ARE THE BEST! super friendly staff at the Restaurant -very attentive! for the smokers: there are many places and spaces where yout can smoke - also at the beavh and the Pool. Met also Ali, the general manager with good intuition of people's needs. Animation was great also beacause of the people's funny characters(greetings to Tarek&Ayman&all the others who's name we forgot). Keep being so funny, pls. Pools are great located, Beach is quiet for relaxing. When the music is playing, animation team has a an excellent taste of music.

He is helpful. Came when we have just check in and the place was not clean, he came and did quite good cleaning by himself. This place is for resident , not belong to the resort, but you can use beach and swimming pool. We paid about 2500 Egyptian pound coz promotions. Quite cheap compare to the normal price here. So we just want it to be clean . You have no basic thing like towels, shampoo . So prepare for that . When we msg him ti ask some information aabout museum he tried to look for it to us. All good, just cleaning was not good yet when we arrived but the owner came and did it. I hope the owner took more care about this place .. it will become great and price is very well budget when you travel with family Restaurant in this area not good , you should walk out and try star fish restaurant outside . Thank you for coming to us when we have just check in. Hope you will get more customer and you will have more invest for this good place . Good luck

Everything

It was beautiful days we spent. Reception, cleanliness, treatment، entertainment, sports,... Everything was fine.

We will come back .. one of the best hotels ever Since first moment even before coming and they care about my holiday , great welcome. Delicious meals , comfortable rooms

Nice Beach facility, great entertainment programm

This hotel was a 30 minute drive from the airport, it's cheap enough to book a private transfer about £30 return. Room and bathroom quite dated but clean, bed firm but ok. lovely sea and pool views. Toiletries, Hairdryer, Tea and Coffee facilities in room, small fridge but Mini Bar is an extra charge even if you are A/I no iron in room, plenty of bottled water left every day in the room. Food excellent always plenty of choice and hot, Pool Bar and Beach Bar have afternoon BBQ on alternate days with Burgers, Hot Dogs etc. One buffet restaurant and one Al La Carte with doubled up as an Italian and Buffalo Grill, but this is NOT included in the All Inclusive you have to pay extra. so just one buffet restaurant. Drinks fine but Cocktails not so good, cheap spirits and flavoured syrups. any Fresh Juices and Smoothies are charged and extra $3 even if you are A/I - lots of bottled water available for free. The big pool was freezing, but there is a smaller heated pool and Jacuzzi Pool but only a few jets working. but a nice quiet area with a small pool Bar for drinks and coffee. Plenty of sunbeds and Parasols and everywhere clean. Entertainment was ok, daily programme of activities, Yoga, Aerobics, Darts etc, evening was kiddies show 8.30-9.30 and then a show, most were ok, entertaining and watchable. Beach was great, lots of sunbeds and parasols and only a very short stroll from the hotel. Staff excellent, super friendly and can't do enough for you. there is an ATM you can get Egyptian pounds for tipping, but they will happily accept any currency. Spa treatments generally about £30 each. All in all a nice hotel very clean and a lovely location, with walks along the promenade, cycle, scooter and buggy hire just on the beach. There are much nicer resorts, but this hotel was a lot cheaper than most places in the area. maybe £200-£300 less per person than most of the others I looked at, so for the price I think it is very good value.