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I stayed here on night one of political protests that were going on in Ecuador, so there was no staff at the hotel aside from the 2 managers. But they were wonderful and vey helpful considering the situation in Ecuador at the time. There were only a few of us staying there so we call cooked dinner together and hung out in the common room at night. The next morning they served a wonderful breakfast and helped me hire a motorcycle to help get me through the roadblocks to get to my son in Puyo.

The room I had was spacious and the bed was quite comfortable. When I asked for an extra blanket, I got one immediately. Guests could take hot or cold water from the machine to make tea or coffee. The bathroom was also roomy. The main market was just across the street, so it was extremely convenient. I came for the big Thursday market, which was spread all over town and the market for large animals was a bit too far to walk. The woman at the reception was friendly and was able to lug my suitcase up the stairs. Good WiFi reception.

Staff very friendly

This hotel is the nicest hotel I've ever stayed in. It's a converted old ranch house and everything is reminding you of that: from the uses of dark woods in the room to tables and lamps made out of cart wheels. It gives the hotel an incredibly homely feel. That's even more reinforced by the setup: the dining room, also has a heart with couches to hang out, there's toys for kids, a few alcoves to hang out and read, there's a bonfire at night, a wishing well, a swing etc. Everything makes you feel at home. The staff is incredibly nice and attentive and goes above and beyond to help you in any way they can. They still maintain a few animals: a few of llama's, goats, a pig, peacocks, a dog, cats and a few rabbits. From the hotel, there are several places close by to visit, like a fairground, Iglesia Balbanera (the oldest church in Ecuador) and if course the mighty chimborazo, the highest volcano in Ecuador. Unfortunately, we only got to stay there 1 night, but if we ever go back to Ecuador, we will definitely make another stop here.

Everything was intentional and well laid out. Very comfortable and lots to offer at affordable prices prives for families. Great hospitality.