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Very kind staff, professional service, clean and ordinary

The hotel receptionist, Andrea Heumuller, gave me a ton of help when I was desperate at the condition of my backpack being stolen in the train and I lost my passport, laptop, and cash. Luckily, I had my cellphone and wallet with me. Problems were that I had a very important business visit the morning next day and I will have to take three flights in the next five days. Therefore, I will need to quickly get my temporal passport from Taiwan Representative Office in Frankfurt the next day and managed to make a presentation without my laptop the next morning. Andrea contacted a taxi driver and made sure he could take me to the right store still opening at 9:00 pm and send me back hotel after shopping. She also called to the store asking them to help me quickly locating the position displaying USB Disk and cell phone charger. With the USB disk, I can download my presentation files from cloud through a computer. With the charger, I can continue use my cellphone to contact people and manage things. Back to hotel, I asked Andrea if I can borrow their office PC for 10 minutes to download files. Andrea said since she did not get permission from her manager so that she refused my proposal of using hotel’s PC. Magically, she rushed to her nearby home, brought me her own laptop. I was about to cry and I completed my file download in 10 minutes with her constant help on communicating from Deutsch to English shown on the screen. I couldn’t imagine how I can finish these urgent tasks in a short period of time without Andrea’s help. When things were taken care, I found out I need a dinner. She said that almost all restaurants in Lippstadt stopped their business by 10 pm. Again, she called to some restaurants and found out that they could provide service to me if I can reach the restaurant soon. Since she already finished her shift and the next staff was on job, she walked me to the restaurant and made sure I could have my dinner served.

Nice team, good parking, extensive breakfast. My huge room was quiet and had a nice view onto the river and park, all clean. Great stay on a business trip to Lippstadt.

easy self check-in, quiet rooms with a TV and Netflix, my room was pre-heated so it was cozy warm, good breakfast, possibility to work downstairs + good wi-fi in the room

It was very clean and we were booked in a bit earlier then normal so that was nice

Nice and quiet location only few minutes away from the town with nice shops and restaurants. Rooms are very spacious

Very comfortable beds, lots of space, very clean

Excellent location, clean, well furnished

Nothing becouse we couldnt get inside the lock for the key wasnt working so we payed for place that we couldnt stay and also noone pick up telephone they also wasnt calling back also noone answer for email so i think is fake place

Room was clear, towels were clean, TV screen big and working, property parking around the building with enough space...everything was, let´s say, 9/10, means I would come back again surely (and can recommend).