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Best accommodation is selected area, everything clean and well equipped. Looking forward to book the apartment again Jozef

On 10 October 2024, my wife had an accident and cannot walk. We had to cancel all the reservations of our trip in Italy to drive back directly to Vienna, with a new and urgent reservation for overnight stop in Hotel-Seven in Villach, Austria. We put a request to the hotel in Booking.com “We need a two beds room for disable person to be reached by elevator, because my wife had an accident and cannot walk. We will highly appreciate to have a chair with small wheels in our room to facilitate my wife to move in our room and to the restaurant for breakfast. Many Many thanks!!” We called the hotel reception also the next day on 11 Oct. Ms. Yvonne Martin was at the Reception and replied to us by phone and by message: “Good evening, You will receive a big room free of charge near the elevator. We will put a chair in the shower in order that your wife can wash herself. We have only one chair in the reception with wheels that you can take to go to the restaurant and in your room. You can keep this chair until your departure. We are happy to see you tomorrow. Kind regards, Yvonne Martin” This message really warmed our heart! Yvonne not only took initiative to offer us free room upgrade with a chair in the shower, but also she offered us the only one removable chair used by Reception staff only! When we arrived, we received the most thoughtful and kindest warm hospitality by Yvonne! Yvonne helped us to go to the room N. 234 and to check first if we were happy about the room, and she gave us also a kettle to facilitate us to make hot water in the room for tea. The next morning Ms. Kim also took good care of us and helped my wife to go back to the room in the chair with wheels. Both Yvonne and Kim facilitated and helped us for check-in and check-out. We are deeply grateful to the hotel Seven and especially to Yvonne and Kim! Obviously they love to help guests and especially the disable people! They consider it not only as their duty, but also as one of human virtues behavior！

Welcoming staff, central location, historic building. From arrival with an early checkin accommodated to departure and 2 generous breakfasts in a historic building I would recommend Palais 26.

Very nice small hotel run by dutch couples, on top of the hill with superb view on the valley. Offering covered shad for the morobikes. Very nice breakfast

The location is extraordinary just like the food. We had a great few days at the hotel.

Almost everything. We were allowed to enter our room much earlier than the check in time. Breakfast is great,lots of variety to choose from. The staff from the reception to the cleaning lady are so accomodating. The location is so accessible both to to the train station and the oldtown. Simply minimalistic room (which is my style) and so clean. If ever I would ever go back to Villach ,I would stay at this hotel again. Highly recommended.

The restaurant is excellent. Breakfast choice also very good. All staff - hotel and restaurant - were very friendly.

comfort ,clean and good breakfast

Very good breakfast. Good room.