Full payment for all bookings will be charged at the time of booking. All major credit & debit cards are accepted excluding American Express.

All bookings will include a temporary membership fee per person per night. (Full, existing members of Hostelling Scotland and HI using these channels are not entitled to a membership refund).

Individual reservations (Up to 9 persons) - can cancel free of charge until 3 days before the arrival date. If cancelled within the 3 days before the arrival 100 percent of the total price will be charged.

Groups reservations (more than 9 persons) - different policies and additional supplements will apply. More than 8 weeks (57 days or more) 20% of total cost. 8 – 4 weeks (56- 29 days) 55% of total cost. 4 – 0 weeks (28 - 0 day) 100% of total cost.

No stag or hen parties are permitted at any youth hostel.

Should guests be entitled to a refund or part refund please note that these are processed by Hostelling Scotland National Office, Stirling. It may take 7 to 10 working days from the date of cancellation request for the refund to be processed back onto the original card used.

From the age of 12 to 15 years, young people must be accompanied by a parent or guardian of the same gender when booking a bed within shared accommodation. Parties with children under 12 years will only be accommodated in private rooms, where available.

Hostelling Scotland advise that additional notice be given to the destination youth hostel when travelling with children, to ensure that suitable accommodation is available. There is no capacity for extra beds or cots.

Check-in from 17.00 until 22.00. Check-out from 07.00 until 10.00. The reception is closed between 10.00 until 17.00 each day. Later arrival and access outside opening hours is by pre-arrangement only.

Please note that guests can opt for a wee breakfast.

Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra.

Vennligst gi beskjed til Ratagan Youth Hostel om forventet ankomsttid på forhånd. Du kan notere dette i kommentarfeltet når du booker, eller kontakte overnattingsstedet direkte via kontaktopplysningene du finner i bookingbekreftelsen.