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Located on the beach, The Retreat Palm Dubai MGallery by Sofitel is the first wellness resort in the Middle East offering an immersive experience that inspires life-long memories. The resort is a peaceful sanctuary tucked away on the shores of the Eastern Crescent of Palm Jumeirah. The resort’s philosophy of wellness and personal transformation of body, mind and soul runs throughout the hotel. The resort has a mix of 255 spacious rooms and suites. With a variety of carefully selected elements designed to enhance serenity and comfort, such as natural wood and stone finishes, rooms and suites boast stunning panoramic views across the azure waters of the Arabian Gulf to the Burj Al Arab and Palm Jumeirah. Every room at this hotel is air conditioned and features motion-activated guiding night lights and Bluetooth-enabled multi-screen TVs. Amenities include complimentary tea and coffee making facilities, a mini-bar stocked with healthy products, and organic bathroom products. With a holistic approach, the Rayya Wellness Center offers organic products as well as rejuvenating experiences and trasformational retreats. A variety of wellbeing therapies and signature spa treatments, including rejuvenating cryotherapy, detoxifying facials and the traditional Hammam, are at guests' disposal. Dubai Marina is a 10-minute drive from the resort, while Burj Khalifa and the Dubai Mall are 20 minutes away by car. The hotel provides a complimentary daily shuttle bus service to the Mall of the Emirates at scheduled times. The nearest airport is Dubai International Airport, 16 mi from The Retreat Palm Dubai MGallery By Sofitel.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

MGallery
Hotel chain/brand
MGallery

Property highlights

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Fishing


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Availability

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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
8.5
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Jasmine
    United Arab Emirates United Arab Emirates
    Nathaniel who parks the cars was amazing he was so kind and always offered a warm welcome and was so helpful he made a real impact. Timothy and Sheila helped us at check in front desk to get a well suited room which we really appreciated. The...
  • Sakura
    Philippines Philippines
    It is in a good location, very nice facilities and staff.
  • Ahmad
    Saudi Arabia Saudi Arabia
    Clean and quiet and the staff are very helpful and welling to help 24/7. The place was good for couples, family and guys which make it good, we enjoyed the food and the Turkish resturant at the property was really good as well.
  • Mahsa
    United Arab Emirates United Arab Emirates
    Views, location, cleaning service, room, balcony, breakfast, beach & pool all were amazing
  • Michael
    United Arab Emirates United Arab Emirates
    Nice room with beautiful sea view; very quiet. Nicely located at Palm Jumairah with direct access to well maintained beach. Breakfast and dining area well arranged with options to sit inside and outside. Overall, very helpful, friendly and...
  • W
    Winnie
    Rwanda Rwanda
    It’s location is great, right in front of the beach
  • Konstantin
    United States of America United States of America
    Kind and attentive staff, fantastic food, each dish in the dining room was marked for ingredients and type of diet it relates to, close to the beach. Safe and secure premises. Air is better than in the city. Free valley parking. Free daily bottled...
  • Stacia
    United States of America United States of America
    The staff, the beach, the sea, the food. Pretty much everything was great. The AC was amazing. We were ready to hear construction noise 24/7 as we read in reviews about it. But you know what? It stopped the day we arrived. Have no idea why and how...
  • Tanmay
    India India
    My stay at the hotel was an absolute pleasure. The beach was beautifully clean and well-maintained, making it the perfect spot to relax. The pool area was well-organized and added to the overall serene vibe of the environment. The hotel had a...
  • Ayat
    Saudi Arabia Saudi Arabia
    Everything was excellent! From the clean and luxurious hotel to the lovely and supportive staff, breakfast was very diverse and tasty, facilities were always clean, and special thanks to Mr Tareq who made this stay unforgettable from day 1! I will...

Area info

Restaurants
4 Restaurants On Site

  • Vibe
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bait Al Nakhla
    • Cuisine
      Mediterranean • Middle Eastern • Moroccan • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan
  • Ripples(Pool Bar)
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Gluten-free • Dairy-free
  • Chapters Lobby Café
    • Cuisine
      International
    • Open for
      High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Gluten-free

Resort facilities at The Retreat Palm Dubai MGallery by Sofitel
Great facilities! Review score, 8.6

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Beachfront
  • Family rooms
  • Free parking
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Private pool
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Archery
  • Live music/Performance
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Temporary art galleries
    Additional charge
  • Beach
  • Badminton equipment
    Additional charge
  • Tennis equipment
    Additional charge
  • Water park
    Additional chargeOff-site
  • Evening entertainment
  • Kids' club
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Mini golf
    Additional charge
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Darts
  • Ping-pong
  • Fishing
    Additional chargeOff-site
  • Tennis court
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Child safety socket covers

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Car rental
  • Laptop safe
  • Interconnecting room(s) available
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Adults only
  • Pool with view
  • Heated pool
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool cover
  • Beach umbrellas

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • German
  • English
  • French
  • Hindi
  • Romanian
  • Russian
  • Filipino

House rules
The Retreat Palm Dubai MGallery by Sofitel takes special requests – add in the next step!

Check-in
From 3:00 PM to 8:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6 - 12 years
Extra bed upon request
AED 150 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Please note that the hotel is a family friendly hotel and offers a number of nonsmoking rooms.

Kindly note that the property does not serve alcohol.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Retreat Palm Dubai MGallery by Sofitel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 780331

FAQs about The Retreat Palm Dubai MGallery by Sofitel

  • Guests staying at The Retreat Palm Dubai MGallery by Sofitel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet
  • The nearest beach is 1,950 feet from The Retreat Palm Dubai MGallery by Sofitel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Retreat Palm Dubai MGallery by Sofitel is popular with guests booking family stays.

  • The Retreat Palm Dubai MGallery by Sofitel is 8.7 miles from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Retreat Palm Dubai MGallery by Sofitel is from 3:00 PM, and check-out is until 12:00 PM.

  • The Retreat Palm Dubai MGallery by Sofitel has 4 restaurants:

    • Chapters Lobby Café
    • Vibe
    • Bait Al Nakhla
    • Ripples(Pool Bar)
  • The prices at The Retreat Palm Dubai MGallery by Sofitel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Retreat Palm Dubai MGallery by Sofitel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Snorkeling
    • Ping-pong
    • Diving
    • Fishing
    • Tennis court
    • Mini golf
    • Darts
    • Evening entertainment
    • Kids' club
    • Water park
    • Beachfront
    • Aerobics
    • Themed dinners
    • Bicycle rental
    • Personal trainer
    • Beach
    • Walking tours
    • Tennis equipment
    • Locker rooms
    • Public Bath
    • Live music/Performance
    • Badminton equipment
    • Temporary art galleries
    • Swimming pool
    • Bike tours
    • Beauty services
    • Water sports facilities on site
    • Facial treatments
    • Cooking class
    • Waxing services
    • Archery
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Massage chair
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at The Retreat Palm Dubai MGallery by Sofitel include:

    • Triple
    • Suite